Complexity shouldn’t
be felt by the user.
That’s why I design experiences with empathy, clarity, and a healthy dose of logic.
Hello! I’m Jane.
I am a freelance UX & Web Designer with a knack for turning user insight into intuitive product experiences. Before design, I spent five years in SaaS Support and Knowledge Management roles, helping e-commerce and healthcare companies launch features, reduce friction, and scale more sustainably. I’ve sat in the weeds with users, mapped their pain points, and worked cross-functionally to ship accessible, high-impact features. In doing so I’ve helped mitigate millions of dollars 💸 in support debt.
📍 Based in Ottawa, Canada.
I help small businesses & solopreneurs stand out online.
My approach is simple: authenticity meets functionality. Websites should be eye-catching, but they should also be purpose-driven.
Scroll down to see my work
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Scroll down to see my work 〰
Changemaker Wellbeing Index
WEBSITE DESIGN 〰️ REPORT DESIGN
A partnership between Future of Good and Environics Research, the Changemaker Wellbeing Index is the most comprehensive research on the wellbeing of nonprofit workers ever conducted in Canada. I designed and built a microsite to present key findings in an engaging way and increase Future of Good membership signups.
Jane App Refunds
DESIGN SPRINT 〰️ PRODUCT DESIGN
Jane App is a practice management software for health & wellness professionals. I designed a simplified refund workflow with the goal of empowering users and reducing reliance on customer support.
Bloom App
PERSONAL PROJECT 〰️ APP DESIGN 〰️ WEBSITE DESIGN
Bloom is a conceptual app that helps busy adults manage their creative process so they can stay on task and bring more projects to completion.